If I want to travel on a particular date but am not ready to provide full payment yet, can the booking be held for me until I am ready to pay in full?
Unfortunately, due to limited availability and high demand for these exclusive packages, we are unable to hold any bookings without payment.

What is included in the deal?
All inclusions and exclusive bonuses for the deal can be located under the ‘Package’ section.

How many people can sleep in a room?
All room types generally cater for up to 2 adults. Extra beds may be available on request*.

*Fees, terms & conditions apply, please refer to resort information.

How do I make a booking once I have purchased a Global Escapes voucher?
Customers will need to contact the Global Escapes team. When you contact us to make your booking, we will endeavour to book and confirm all components of your package within 72 hours of receiving your booking details. Should we not be able to confirm any component, we will contact you with an alternative within 72 hours. For further details regarding the booking process please refer to our full Terms & Conditions (use the link at the bottom of this page).

Can I cancel or make changes to my booking?
Should you need to cancel or amend for any reason once full payment is made, fees will apply. A minimum fee of $55 per person will apply in addition to any supplier imposed fees. For full details regarding cancellation or amendments, please refer to our Terms & Conditions (use the link at the bottom of this page).

Can I purchase travel insurance through Global Escapes?
Yes you can purchase travel insurance. Please call 1300 881 433. The Australian Government advises that all travellers obtain travel insurance prior to travel. The insurance should cover loss of deposit and other monies through cancellation, loss or damage to personal baggage and loss of money, medical expenses, additional expenses to cover hotel accommodation and repatriation costs to Australia should any services need to be extended or curtailed due to illness or other insurable risks. Our reservations team can provide you with general information about travel insurance at the time of booking. If you do not require travel insurance, you agree to provide written acknowledgement that a recommendation to obtain travel insurance has been made to you by us.

How do I check room availability at the resort?
You can check room availability  by clicking the ‘Book Now’ button. This has live, up-to-date availability. Simply select a date in the calendar above the availability grid. For airfare availability, please contact Global Escapes on 1300 881 433.

If I want to travel on a particular date but haven’t purchased a Global Escapes voucher, can the booking/room be held for me until I have purchased the voucher?
No. Bookings/rooms cannot be held without voucher purchase.

What is the promotion availability?
Your booking is subject to the availability of the actual rooms provided by the resort for the Global Escapes promotion. This allocation of rooms is well in excess of the rooms required to satisfy the offer, however, not all rooms available at the resort on any given day will be available to guests participating in the promotion offer. Please note that booking available rooms is on a First Come First Served basis.

Can I contact the resort directly to make a booking/redeem my voucher or check availability?
No. Bookings/voucher redemptions and availability checks must be made through Global Escapes.

I haven’t received my Global Escapes voucher yet. What do I do?
Please call the Global Escapes team on 1300 881 433.

Where can I find full terms and conditions for Global Escapes?
Please click our Terms & Conditions link located at the bottom of this page.

TRAVEL DATES:

• 15 July 2022 – 31 March 2023

BLACKOUT DATES:

• 30 September – 02 October 2022
• 28 – 29 October 2022
• 19 November – 04 December 2022
• 16 December 2022 – 21 January 2023

STAY LONGER:

• Add extra nights from $140pp/pn*

ROOM UPGRADES:

Upgrade to an Executive Room from $70pp*

TERMS & CONDITIONS:

9 months interest free available from $27.13 per week for two people.

*SkyPoint Observation Deck & Dine for two:

• Experience unsurpassed 360’ views of the Gold Coast day or night from SkyPoint Observation Deck. Includes one entry to SkyPoint Observation Deck during general public opening hours and Food & Beverage voucher ($20 per Adults & $15 per Child) for SkyPoint Bistro + Bar to enjoy a meal or beverage with a view.
• A booking has been made for you on the date confirmed on your documents. Please bring your documentation with you to SkyPoint Observation Deck.
• Open: Monday 7.30am-6.30pm; Wednesday & Thursday 10am-6.30pm; Friday 10am-8pm; Saturday 7.30am-8pm and Sunday 7.30am-6.30pm (Closed Tuesdays)
• Please refer to the SkyPoint website https://www.skypoint.com.au/ prior to arrival for updated operating schedules. Please note, the bar closes 30 minutes prior to advertised closing time.

*$100 Wine, Dine and Spa credit:

• $100 Wine, Dine & Spa credit to be used in resort outlets – credit can be used for food, beverage or spa.

*Privileges Dining Card:

• Enjoy 25% off (or more) at a variety of popular restaurants & cafes by registering for a free 30 Day digital Dine-Around Privileges Card membership, to unlock tasty savings during your holiday.
• To preview the current offers, please visit www.privileges.cards.

*From price. All prices below are in Australian Dollars and are based on per person twin share occupancy unless stated otherwise.

*Airfare not included. Ask one of our Holiday Experts about adding flights to this package.

BUY BY 15 August 2022 & BOOK BY 29 August 2022

Peace of Mind Policy
If you are unable to travel due to government restrictions or supplier cancellations relating to COVID-19, we will waive our administration fee and assist with a date change or credit less any unrecoverable third-party costs. Credits are subject to supplier conditions and fare differences may apply upon rebooking.

Amendment Charges
Please note, booking amendments will incur a minimum fee of $55 per person, together with any additional amendment fees applied by the service providers. Date changes are subject to availability, seasonality charges, and blackout dates.

Cancellation Charges
Please note, cancelled bookings will incur charges. Our travel service providers are entitled to impose cancellation charges, which can be up to 100% of the amount paid to them for the relevant service, regardless of whether travel has commenced. If any refunds are received from travel service providers, they will be passed on to you, less a minimum cancellation fee of $150 per person.

Booking Credit Note
Any booking may be converted to a booking credit note.  Booking credit notes will still attract any applicable supplier fees but will not incur amendment or cancellation fees by us.  Each credit note will be valid for 12 months from the date your booking is placed into credit.  A booking credit note can be used for one or more future travel bookings, where the entire balance of a credit note is not used any balance will be held in accordance with these terms and conditions.  Once a new booking is made using a credit note, standard terms and conditions apply.  Booking credit notes are non-transferrable, non-refundable, and cannot be redeemed for cash or gift vouchers.

Prices are correct at the time of publication, are twin share per person, may change without notice & subject to availability. Restrictions & conditions apply. See website for full terms, conditions & travel dates. Prices quoted are on sale until 15 August 2022 unless otherwise stated or sold out prior. Seasonal surcharges & blackout dates may apply depending on date of travel.

^Additional fees, including surcharges and visa fees specific to your departure date may apply. Payments made by credit card will incur a surcharge. Advertised price includes any bonus nights. Please ask us for further details or visit our website. Please ask us for further details or visit our website at globalescapes.com.au. Global Escapes provides holiday packages offered by Ignite Holidays Pty Ltd & is a subsidiary of Ignite Travel Group. ATAS Accreditation No. A10345.

~Interest Free Approved applicants only. Fees, terms, conditions & minimum finance amount $400 apply, incl $99 Annual Fee charged at the time the first debit is charged to your humm90 Account and annually on the anniversary of that date. When you have met the Interest Free Criteria, the Annual Fee must be paid in full within the Interest Free Period or it will attract interest. If you do not meet the Interest Free Criteria the Annual Fee will attract interest from the date the Annual Fee is debited to your humm90Account Minimum monthly repayment required. Interest (charged at the Expired Promotional Rate) payable on outstanding balances after any Interest Free Period in relation to a Promotional Offer. See humm90.com/au for current interest rates. Only available at humm90 retail partners. Credit provided by humm Cards Pty Ltd ABN 31 099 651 877 Australian Credit Licence number 247415.